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Enquiry Hub: Turning Customer Questions into Business Opportunities

Streamline inquiries, amplify sales.

Customer Service Suite: Instant Messaging, Smart Tagging, Analytics, and Multi-Channel Integration

Real-Time Messaging

Instant communication between customers and admins for quick issue resolution.

Analytics Dashboard

Gain insights from enquiry trends and response times to improve customer service.

Smart Tagging System

Categorize and prioritize inquiries with customizable product tags for efficient management. Choose from various field types including text, checkboxes, dropdowns, and file attachments.

Multi-Channel Integration

Seamlessly manage inquiries from various sources like email, chat, and social media in one place.

All-in-One Communication Command Center

Centralized Enquiry Hub – Simplify Communication

Smart Search Functionality

Quickly find specific enquiries using @tags, making information retrieval effortless.

Important Message Highlighting

Pin crucial messages to ensure they’re always easily accessible.

One Conversation Platform

Access all customer enquiries and ongoing discussions in one centralized location.

Seamless File Sharing

Attach and share files directly within the conversation for comprehensive communication.

Separate Admin and Customer Views

Maintain organized communication with dedicated dashboards for admins and customers.

Breaking Pricing Barriers: How Intelligent Discounts Drive Wholesale Success

Wholesale Dynamics: How Smart Pricing Strategies Unlock 45% Sales Growth

Price Sensitivity and Competitive Pressure

Businesses struggle to maintain competitive pricing while preserving profit margins.

Challenges

01

Solutions

01

Standardized Quoting

Create targeted discount rules by bulk quantity, customer roles, and product categories.

Inconsistent Pricing

Traditional pricing models overlook diverse customer segments and varying purchase volumes.

Challenges

02

Solutions

02

Flexible pricing rules

Design personalized discount strategies with flexible conditions and prioritization.

Industry Gains After Implementing Dynamic Pricing Module

25%

Quote-to-order Conversion

30%

Customer Retention

12%

Operational Efficiency

20%

Customer Satisfaction

4-6

Processing Time(hour)

Transform your WooCommerce store from ordinary to extraordinary – CatalogX is your key to unlocking unparalleled growth, efficiency, and customer satisfaction.

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